Digital Agency Business Analyst

New York, United States Full-time

Happy Cog is seeking a full-time Business Analyst in the NYC area to join our team immediately. We’re a growing interactive agency of 60+ people in Manhattan's NoMad neighborhood with great clients (like Google, Airbnb, &pizza, Lonza, Twelve South, Etsy, The Associated Press, New York City, St. Regis, Harvard University, and WPP) and an incredible roadmap.

Job Purpose

Your role is to propose strategies and solutions that bring together end-user needs and business goals. Working within a multidisciplinary team, you will have direct ownership over the ideal balance of features and functionality to ensure original business goals are met.

Job Responsibilities

  • Capture and analyze business requirements, ensuring that what the client needs is clear throughout all stages of engagements.
  • Be proactive in recommending cutting edge solutions and emerging technologies to clients, backing yourself up with hard data whenever possible.
  • Document complex business processes and user flows with various tools, such as flow diagrams, user stories, and functional documentation.
  • Work with Happy Cog’s Business Development team to propose digital strategy for prospects. 
  • Communicate directly with clients, alongside the rest of the Happy Cog team and our Project Managers.

Job Competencies

  • 3+ years experience in a similar strategy or product role working on complex digital projects.
  • 3+ years experience at a digital agency.
  • Able to turn complex technical concepts into actionable tasks to be planned, prioritized, and integrated into the team’s roadmap.
  • Ability to perform data analysis using common methods, such as web analytics tools, business intelligence systems, and data warehouses.
  • Ability to interact with enterprise-level clients in a professional manner.


  • Flexible hours.
  • Paid vacation policy.
  • Summer Fridays.
  • Lunch paid for by the company every day, via Seamless.
  • Health, Dental, and Vision insurance.
  • Eligible for Simple IRA.
  • Perks/discounts from many stores and services via Fond.

To Apply

Submit a resume and cover letter indicating your previous experience, why you want this job, and notable project examples to the attention of Ben Smith.

Apply for this opening at